About
Pricing
Docs
Changelog
Security

Sign In Sign Up

Documentation is being actively updated.

Setup & Configuration

Setup & Configuration

Install the SN Utils browser extension and configure it for your workflow.

Last updated: January 24, 2026

This section covers installation, settings, and the core interface of the SN Utils browser extension. If you haven't installed the extension yet, start here.

Screenshots are from Chrome on macOS. Other browsers and operating systems look similar.

What You'll Learn

Installing — How to install the extension on Chrome, Firefox, Edge, Safari, and other Chromium browsers
Settings & Manage Page — The Manage page is the central hub for settings, commands, snippets, and more
Popup Window — Quick-access tools for instance-specific information
Context Menu — Quick actions available via right-click on ServiceNow pages

In This Section

Installing SN Utils — Download links and choosing the right version
Settings & Manage Page — Configure settings, manage commands, snippets, and more
Popup Window — Quick-access instance tools
Context Menu — Learn about right-click actions
SN Utils Does Not Run — Troubleshooting the "does not run" message

Command Palette

Search for a command to run...

- Overview
- Quick Start

Community vs Pro

Overview
Keyboard Shortcuts
- Overview
- Lists
- Forms
- Other UIs
- Favicon & InstanceTag
- RLQUERY Helper
- Quick Ring & Middle-click
- Technical Names

Overview
License Keys
Connecting
Backup & Sync
Slash Commands
Bulk Invite
Team Management
AI Assistant
Sharing
Usage Data

Overview
Pro Plan
Multi-Seat Quotes

Troubleshooting