Sidekick

Sidekick is a floating debugging suite that opens in a Picture-in-Picture window next to your ServiceNow instance. It gives you instant access to system logs, client state, session details, URL parameters, and UI Builder page state — without leaving your current page.

How It Works

Sidekick uses the Document Picture-in-Picture API to open a small, always-on-top window. This window stays visible even when you switch tabs or scroll through your ServiceNow instance.

You can resize and reposition the Sidekick window to fit your workflow — dock it to the side, keep it in a corner, or drag it to a second monitor.

Browser Requirements

Sidekick requires a Chromium-based browser that supports Document Picture-in-Picture:

Opening Sidekick

There are several ways to open Sidekick and its tools:

Via Slash Commands

Type any Sidekick command in the slash command bar:

Via the Sidekick Button

When Sidekick is available, a small button appears in the ServiceNow interface. Click it to open the last-used tool, or hover for a menu of all tools.

The Tools

Sidekick includes specialized debugging tools and an AI assistant, each focused on a different aspect of your ServiceNow environment:

Log Viewer

Monitor system logs in real-time without opening a separate browser tab. Filter by source, level, and message content.

Client State Viewer

Inspect the client-side state of Next Experience components. See what data flows through the UI framework in real-time.

Session Inspector

View your current session details at a glance: user info, roles, groups, and active update set. No more navigating to sys_user or checking the update set picker.

URL Doctor

See and edit all URL query parameters for the current page. Quickly toggle parameters, add new ones, or remove existing ones.

Form Analyzer

Analyze everything that affects the current form: UI policies, client scripts, business rules, ACLs, data policies, and UI actions. Includes a real-time field monitor that tracks value changes as you work.

Related Lists

Discover all related lists for the current record, see record counts for each, and find relationships with data that aren't displayed on the form. Highlights hidden related lists and lets you navigate directly to any related list.

Sidekick AI

An AI assistant that understands your current page context. Ask questions about ServiceNow scripting, get help writing GlideRecord queries, or debug issues — all with awareness of the table and fields you're working with. Opt-in required; disabled by default.

Tips

• Keep it open — Sidekick persists across page navigations within your instance. Open it once and it stays with you.
• Switch tools — Use the tab bar at the top of the Sidekick window to switch between tools without reopening.
• Resize freely — Drag any edge of the window to resize. Your preferred size is remembered.

Related

• Log Viewer — Real-time system log monitoring
• Client State Viewer — Next Experience state inspection
• Session Inspector — User, roles, and session details
• URL Doctor — URL parameter management
• Form Analyzer — Form entities, fields, and real-time field monitoring
• Related Lists — Discover related lists, record counts, and hidden relationships
• Sidekick AI — Contextual AI assistant for ServiceNow development