About SN Utils

Built by ServiceNow developers, for ServiceNow developers

Our Story

SN Utils was born from a simple need: ServiceNow developers spending too much time on repetitive tasks instead of building solutions. What started as a personal productivity tool has grown into a comprehensive extension used by thousands of ServiceNow professionals worldwide.

The extension began as a collection of small utilities to speed up common ServiceNow workflows. Over time, it evolved into a full-featured toolkit that enhances the ServiceNow platform experience, making developers more productive and efficient.

Today, SN Utils is trusted by teams at organizations of all sizes, from startups to Fortune 500 companies. Our commitment remains the same: building tools that respect your workflow, your data, and your privacy.

The Beginning

Started as a personal productivity tool to streamline ServiceNow development workflows and reduce repetitive tasks.

Community Growth

Shared with the ServiceNow community and steadily adopted by developers worldwide, growing from a personal tool to a community-driven project.

Today

A comprehensive toolkit with 100+ features, trusted by thousands of ServiceNow professionals and teams at organizations worldwide.

Creator & Founder

Arnoud Kooi

Creator & Founder of SN Utils

Arnoud Kooi is a ServiceNow expert and developer who created SN Utils to solve real-world problems faced by ServiceNow professionals every day. With deep experience in ServiceNow development and a passion for improving developer productivity, Arnoud built SN Utils as a solution that respects both the developer workflow and enterprise security requirements.

What started as a personal tool to streamline his own ServiceNow work has grown into a widely-adopted extension used by thousands of developers worldwide. Arnoud's commitment to building tools that are powerful yet respectful of user privacy and data security has been a core principle from the beginning.

Today, Arnoud continues to lead SN Utils development, working closely with the ServiceNow community to understand their needs and build features that make a real difference in daily workflows.

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Our Values

Developer-First

Built by developers who understand the daily challenges of ServiceNow work. Every feature is designed with real-world use cases in mind.

Privacy & Security

Your ServiceNow data stays with you. SN Utils runs locally in your browser and never sends instance data to external servers.

Community-Driven

Shaped by feedback from the ServiceNow community. Features are built based on what developers actually need, not what we think they need.

Continuous Improvement

Regular updates and new features based on user feedback and evolving ServiceNow platform capabilities.

Built With the Community

SN Utils would not be what it is today without the incredible ServiceNow community. Every feature request, bug report, code contribution, and word of encouragement has helped shape this tool into something truly useful. Thank you to everyone who has been part of this journey.

GitHub Contributors

To everyone who has submitted pull requests, reviewed code, or helped maintain the repository. Your contributions make SN Utils better for everyone.

Bug Reporters

The users who take the time to report issues with detailed steps and screenshots help us fix problems fast. Your patience and thoroughness are deeply appreciated.

Feature Requesters

Many of the most-loved features in SN Utils started as community suggestions. Your ideas push us to build things we never would have thought of alone.

SNDevs Slack Community

The SNDevs Slack workspace has been an invaluable space for discussions, early testing, and honest feedback that keeps SN Utils grounded in real needs.

Reviewers & Advocates

Those who leave reviews on the Chrome Web Store, Firefox Add-ons, and Edge Extensions, and those who recommend SN Utils to colleagues, help others discover the tool.

Early Adopters & Testers

The brave souls who try beta releases, test edge cases, and provide feedback before features go live. You help us ship with confidence.

Content Creators

The bloggers, YouTubers, and LinkedIn creators who share tips, tutorials, and walkthroughs of SN Utils. You help new users get the most out of the tool and grow the community.

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