Fair Use Policy

What each plan includes and how the model works

SN Utils is built for the ServiceNow ecosystem. Community and Pro are defined primarily by the capabilities each plan includes.

How the Model Works

Pro adds meaningful capabilities for more advanced and connected workflows. At the same time, Pro subscriptions help fund the ongoing development of SN Utils, including Community, which makes it possible to keep the core experience free.

What Each Plan Includes

Community

Core plan, free to use

Navigation, form, and list enhancements
Built-in slash commands and core workflow tools
Script editing and ScriptSync
Local settings stored in your browser

Pro & Enterprise

For advanced and connected workflows

Cloud backup & sync across devices
Sidekick debugging suite
AI Assistant for generating commands
Code Snippets with quick search
Custom commands, shortcuts & switches
GraphQL enhanced code search
Team Space & content packs

For a detailed feature-by-feature comparison, see Community vs Pro.

Using SN Utils Fairly

In return, we ask that you use SN Utils fairly. Don't tamper with SN Utils, redistribute or resell it, or embed it in a commercial product or service outside the terms of the plan.

If SN Utils is valuable to you, using the Business Case Builder internally and going Pro are both meaningful ways to support continued development.

For the legally binding terms, see Section 5 of our Service Terms.