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Community vs Pro

Compare SN Utils Community and Pro features to find the right plan for your workflow.

SN Utils Community gives you a powerful set of tools to enhance your ServiceNow experience. SN Utils Pro is licensed for professional use and unlocks advanced productivity features, cloud sync, team collaboration, and the Sidekick debugging suite.

Interactive Comparison

Use the search box to quickly find specific features. Click on any category heading to get a direct link.

FeatureCommunityProEnterprise
Support & Licensing
Licensed for professional use—✓✓
Community support✓✓✓
Priority email support—✓✓
Dedicated support contact——✓
Procurement-friendly invoicing——✓
Cloud & Sync
Local settings storage✓✓✓
Cloud backup & sync—✓✓
Multi-device / multi-browser—✓✓
Automatic scheduled backups—✓✓
Team & Enterprise
Team workspace—✓✓
Share commands, snippets & switches—✓✓
License key management—✓✓
Bulk invite—✓✓
On-instance deployment——✓
Admin dashboard & governance——✓
Centralized license management——✓
List enhancements (technical names, exports)✓✓✓
Form enhancements (shortcuts, paste screenshots)✓✓✓
Favicon badge & InstanceTag✓✓✓
Next Experience & Workspace support✓✓✓
Node switching✓✓✓
Attachment preview✓✓✓
Full-screen Monaco editor✓✓✓
Slash Commands
Built-in slash commands✓✓✓
Search commands (sys_id, code search)✓✓✓
Utility commands (scope, impersonate)✓✓✓
Slash commands Packs per solution—✓✓
Custom slash commands—✓✓
Team-shared commands—✓✓
Code Snippets
Snippet library & quick search (⇧⇧)—✓✓
Custom snippets with categories—✓✓
Snippet Packs (community)—✓✓
Team-shared snippets—✓✓
Context-aware insertion—✓✓
Sidekick Debugging Suite
Log Viewer (real-time system logs)—✓✓
Client State Viewer—✓✓
Session Inspector—✓✓
URL Doctor—✓✓
UIB Page State viewer—✓✓
ScriptSync
VS Code integration✓✓✓
Widget development (HTML/CSS/JS sync)✓✓✓
Monaco editor integration✓✓✓

Which Plan Is Right for You?

Community — For Personal Use and Evaluation

SN Utils Community includes all the core navigation, form, and list enhancements that make ServiceNow easier to use. You get built-in slash commands, ScriptSync (VS Code integration), and the full-screen Monaco editor. All settings are stored locally in your browser.

The Community tier is intended for personal use and evaluation. A Community Fair Use Policy applies.

Best for: Individual users exploring ServiceNow or evaluating the extension.

Pro — Licensed for Professional Use

Licensed for professional use. Pro is the right choice when you use SN Utils as part of your daily professional work — whether you're a developer, admin, or consultant. Everything in Community, plus:

  • Sidekick Debugging Suite — A floating Picture-in-Picture window with six specialized tools: real-time Log Viewer, Client State inspector, Session Inspector, URL Doctor, UIB Page State editor, and Form Analyzer. Debug without leaving your current page.

  • Code Snippets — A searchable library of reusable code templates. Press ⇧⇧ (double Shift) in any script field to instantly find and insert snippets. Supports variables for dynamic content and context-aware filtering so you only see relevant snippets.

  • Custom Commands, Shortcuts & Switches — Build your own slash commands with URL templates, inline search results, and context menu integration. Create custom switches to toggle URL parameters for debugging.

  • AI Assistant — Describe what you need in plain language, and the AI generates complete commands or snippets — including the right URL structure, variables, and code. Iterate with follow-up instructions to refine results.

  • Cloud Backup & Sync — Your commands, snippets, switches, and settings are automatically synced across all your devices and browsers. Switch computers without losing anything.

  • Team Sharing — Share commands, snippets, and switches with your team. Team members choose what to sync — no forced installs, no clutter.

  • Content Packs — Install curated command and snippet packs from the marketplace to get started faster with common workflows.

Self-service licensing is handled entirely through snutils.com with a seamless activation flow.

Best for: ServiceNow developers, admins, and consultants who work with ServiceNow daily.

View pricing & get Pro →

Enterprise — Coming Soon

For organizations that need on-instance deployment, compliance, and centralized governance. The Enterprise plan will be available as a ServiceNow Store App — data never leaves your ServiceNow environment.

Key points:

  • On-instance compliance — No external data transfer, everything runs inside ServiceNow
  • Centralized governance — License management and admin controls within your instance
  • Procurement-friendly — Volume licensing and invoicing for organizations with 50+ users

Enterprise is not yet available. Get notified when it launches →

Upgrading from Community to Pro

When you upgrade, you keep all your existing local settings. Pro adds cloud sync on top — your local data is backed up and becomes available across all your devices and browsers.

What changes when you upgrade:

  • Sidekick appears — Access six debugging tools via /sk commands or the Sidekick button
  • Snippets activate — Press ⇧⇧ (double Shift) in any script field to open the snippet quick search
  • Custom Commands & Switches — Create your own commands, shortcuts, switches, and snippets
  • AI Assistant — Generate commands and snippets from natural language descriptions
  • Cloud sync enables — Your commands, snippets, switches, and settings sync across devices
  • Team features unlock — Share commands, snippets, and switches with your team
  • Content Packs available — Install curated command and snippet packs from the marketplace

No data is lost. No reinstallation needed. Your extension simply gains new capabilities.

Get started with Pro →