Community vs Pro
Compare SN Utils Community and Pro features to find the right plan for your workflow.
Last updated: February 19, 2026
Last updated: February 19, 2026
SN Utils Community gives you the core productivity tools to enhance your ServiceNow experience. SN Utils Pro adds cloud sync, AI assistant, team collaboration, advanced workflow tools, and the Sidekick debugging suite.
Use the search box to quickly find specific features. Click on any category heading to get a direct link.
| Feature | Community | Pro | Enterprise |
|---|---|---|---|
| Support & Licensing | |||
| Licensed for professional use | — | ✓ | ✓ |
| Community support | ✓ | ✓ | ✓ |
| Priority email support | — | ✓ | ✓ |
| Dedicated support contact | — | — | ✓ |
| Procurement-friendly invoicing | — | — | ✓ |
| Cloud & Sync | |||
| Local settings storage | ✓ | ✓ | ✓ |
| Cloud backup & sync | — | ✓ | ✓ |
| Multi-device / multi-browser | — | ✓ | ✓ |
| Automatic scheduled backups | — | ✓ | ✓ |
| Team & Enterprise | |||
| Team workspace | — | ✓ | ✓ |
| Share commands, snippets & switches | — | ✓ | ✓ |
| License key management | — | ✓ | ✓ |
| Bulk invite | — | ✓ | ✓ |
| On-instance deployment | — | — | ✓ |
| Admin dashboard & governance | — | — | ✓ |
| Centralized license management | — | — | ✓ |
| Navigation & UI | |||
| List enhancements (technical names, exports) | ✓ | ✓ | ✓ |
| Form enhancements (shortcuts, paste screenshots) | ✓ | ✓ | ✓ |
| Favicon badge & InstanceTag | ✓ | ✓ | ✓ |
| Next Experience & Workspace support | ✓ | ✓ | ✓ |
| Node switching | ✓ | ✓ | ✓ |
| Attachment preview | ✓ | ✓ | ✓ |
| Full-screen Monaco editor | ✓ | ✓ | ✓ |
| Table-specific list fieldstrial | — | ✓ | ✓ |
| Copy List URLtrial | — | ✓ | ✓ |
| RLQUERY Helpertrial | — | ✓ | ✓ |
| Radial menu & middle-click actionstrial | — | ✓ | ✓ |
| Slash Commands | |||
| Built-in slash commands | ✓ | ✓ | ✓ |
| Search commands (sys_id, code search) | ✓ | ✓ | ✓ |
| GraphQL Code Search (450+ tables, advanced syntax)trial | — | ✓ | ✓ |
| Utility commands (scope, impersonate) | ✓ | ✓ | ✓ |
| Content Packs per solution | — | ✓ | ✓ |
| Custom slash commands | — | ✓ | ✓ |
| Custom keyboard shortcuts | — | ✓ | ✓ |
| Team-shared commands | — | ✓ | ✓ |
| Code Snippets | |||
| Snippet library & quick search (⇧⇧)trial | — | ✓ | ✓ |
| Custom snippets with categories | — | ✓ | ✓ |
| Snippet Packs (community) | — | ✓ | ✓ |
| Team-shared snippets | — | ✓ | ✓ |
| Context-aware insertion | — | ✓ | ✓ |
| Sidekick Debugging Suite | |||
| Form Analyzertrial | — | ✓ | ✓ |
| Log Viewer (real-time system logs) | — | ✓ | ✓ |
| Client State Viewer | — | ✓ | ✓ |
| Session Inspector | — | ✓ | ✓ |
| URL Doctor | — | ✓ | ✓ |
| UIB Page State viewer | — | ✓ | ✓ |
| AI & Automation | |||
| AI Assistant (generate commands & snippets) | — | ✓ | ✓ |
| Content Packs marketplace | — | ✓ | ✓ |
| ScriptSync | |||
| VS Code integration | ✓ | ✓ | ✓ |
| Widget development (HTML/CSS/JS sync) | ✓ | ✓ | ✓ |
| Monaco editor integration | ✓ | ✓ | ✓ |
SN Utils Community includes all the core navigation, form, and list enhancements that make ServiceNow easier to use. You get built-in slash commands, ScriptSync (VS Code integration), and the full-screen Monaco editor. All settings are stored locally in your browser.
Best for: Anyone working in ServiceNow who wants the core productivity experience.
Pro is the right choice when your workflow outgrows one browser — when you want sync across devices, team sharing, AI, or more advanced tools. Everything in Community, plus:
Sidekick Debugging Suite — A floating Picture-in-Picture window with six specialized tools: real-time Log Viewer, Client State inspector, Session Inspector, URL Doctor, UIB Page State editor, and Form Analyzer. Debug without leaving your current page.
Code Snippets — A searchable library of reusable code templates. Press ⇧⇧ (double Shift) in any script field to instantly find and insert snippets. Supports variables for dynamic content and context-aware filtering so you only see relevant snippets.
Custom Commands, Shortcuts & Switches — Build your own slash commands with URL templates, inline search results, and context menu integration. Map keyboard shortcuts to any command for instant access. Create custom switches to toggle URL parameters for debugging.
AI Assistant — Describe what you need in plain language, and the AI generates complete commands or snippets — including the right URL structure, variables, and code. Iterate with follow-up instructions to refine results.
Cloud Backup & Sync — Your commands, snippets, switches, and settings are automatically synced across all your devices and browsers. Switch computers without losing anything.
Team Space — Share commands, snippets, and switches with your team. Team members choose what to sync — no forced installs, no clutter.
GraphQL Code Search — Search code across ~450 tables using the Now Platform GraphQL API. Advanced syntax supports exact phrases, table and field filters, relevance sorting, and automatic error recovery. Automatically layers on your selected Code Search Group (including u_* / x_* custom tables) and a per-instance local override editor for ad-hoc tweaks.
Content Packs — Install curated command and snippet packs from the marketplace to get started faster with common workflows.
Self-service licensing is handled entirely through snutils.com with a seamless activation flow.
Best for: Anyone who relies on SN Utils more heavily and wants cloud sync, team features, AI, or advanced workflow tools.
For organizations that need on-instance deployment, compliance, and centralized governance. The Enterprise plan will be available as a ServiceNow Store App — data never leaves your ServiceNow environment.
Key points:
Enterprise is not yet available. Get notified when it launches →
When you upgrade, you keep all your existing local settings. Pro adds cloud sync on top — your local data is backed up and becomes available across all your devices and browsers.
What changes when you upgrade:
/sk commands or the Sidekick buttonNo data is lost. No reinstallation needed. Your extension simply gains new capabilities.