Team Management

Team administrators have powerful tools to manage licenses, invite members, and monitor usage.

Overview

As a team admin, you can:

• 📧 Invite members — Via email or license keys
• 🔑 Distribute keys — Self-service onboarding for users
• 📊 Monitor usage — Track seats, devices, and activity
• ⚠️ Manage limits — Receive alerts when approaching limits
• 🔌 Control access — Revoke devices and remove members

Dashboard

Your team dashboard shows:

Seat Alerts

When your team exceeds the subscription seat limit:

• ⚠️ A warning banner appears on the dashboard
• The banner shows how many seats you're over
• Quick action buttons to upgrade or manage members

This can happen when:

• Your subscription downgrades
• More members join than expected
• Trial period ends

Resolving Seat Overages

Option 1: Upgrade Subscription

1. Click "Upgrade Subscription" in the alert
2. Select a plan with more seats
3. Complete checkout

Option 2: Remove Members

1. Click "Manage Members" in the alert
2. Review your member list
3. Remove inactive or unnecessary members

Inviting Members

You have three ways to add team members:

1. Individual Invitation

Best for: Specific people you want to onboard now

1. Go to Members
2. Click Invite
3. Enter their email and role
4. They receive an email invitation

2. Bulk Invite

Best for: Onboarding multiple people at once

1. Go to Licenses
2. Click Invite by Email
3. Paste a list of email addresses
4. Review and send

See: Bulk Invite

3. License Keys

Best for: Self-service onboarding, contractors

1. Go to Licenses
2. Create individual or domain keys
3. Share keys with users
4. They claim keys to join

See: License Keys

Managing Members

View Members

Go to Members to see:

• All active team members
• Their roles and permissions
• When they joined
• Pending invitations

Change Roles

1. Find the member in the list
2. Click the menu icon
3. Select Change Role
4. Choose the new role

Available roles:

• Member — Standard access, can use the extension
• Owner — Full admin access, can manage team

Remove Members

1. Find the member in the list
2. Click the menu icon
3. Select Remove
4. Confirm the action

Removed members:

• Lose access immediately
• Extension deactivates on next sync
• Their seat is freed up

Device Management

Each team member can connect unlimited devices. Admins can monitor and manage devices:

View Devices

Each member's connected devices are visible with:

• Device name
• Browser type
• Last active timestamp
• Connection date

Rename Devices

Users can rename their own devices for easy identification:

1. Click the edit icon next to the device name
2. Enter a new name
3. Press Enter or click the checkmark

Deactivate Devices

Single Device:

1. Click the trash icon next to the device
2. Confirm deactivation

All Devices:

1. Click "Deactivate All" in the devices section
2. Confirm the action
3. All devices are signed out

Deactivated devices need a new activation token to reconnect.

See: Extension Connection

Activity Monitoring

Track team activity from the Licenses page:

• Recent license changes
• New device activations
• Member joins/leaves

Require MFA for the Team

Primary owners can require every member to have multi-factor authentication enabled on their snutils.com account before they can access the team workspace.

Enable the policy

1. Go to Settings → Security
2. Make sure MFA is enabled on your own account first — the toggle is intentionally locked until it is, so you cannot accidentally lock yourself out
3. Flip Require multi-factor authentication on

What members see

The next time a member without an MFA factor opens the team workspace they are sent to an "MFA required" landing page that:

• Names the team that requires MFA
• Links straight to their personal account settings to enroll a factor

Once they enroll, returning to the team works normally. Existing sessions are not signed out — the check runs on every workspace navigation.

Monitoring compliance

The Members table grows an extra MFA column for owners and admins (members.manage permission):

• Enabled — the member has at least one verified factor
• Not enabled — the member will be blocked the next time the policy is checked

Only admins see this column. Members never see other members' MFA status.

Notes

• This only restricts access to this team's workspace. The member's personal account is unaffected.
• Turning the policy off lets non-MFA members back in immediately.
• Only the primary owner can change this setting — other owners and admins see it as read-only.

Best Practices

Regular Cleanup

• Review members quarterly
• Remove inactive accounts
• Deactivate unused devices

Documentation

• Document your onboarding process
• Share license keys securely (not in public channels)
• Keep a record of who received keys

Communication

• Notify members before making changes
• Announce new features and updates
• Provide support contact info

Permissions

FAQ

How many seats do I have?

Check your subscription details on the Billing page, or view "Seats Used" on the dashboard.

Can I transfer ownership?

Yes, contact support@snutils.com to transfer team ownership.

What happens to data when I remove a member?

Their personal settings and data are retained but no longer synced. They can export data before being removed.

Can removed members rejoin?

Yes, if you invite them again or give them a new license key.