Team Management
Manage your team's SN Utils subscription, licenses, and member access.
Team administrators have powerful tools to manage licenses, invite members, and monitor usage.
Overview
As a team admin, you can:
- 📧 Invite members — Via email or license keys
- 🔑 Distribute keys — Self-service onboarding for users
- 📊 Monitor usage — Track seats, devices, and activity
- ⚠️ Manage limits — Receive alerts when approaching limits
- 🔌 Control access — Revoke devices and remove members
Dashboard
Your team dashboard shows:
| Metric | Description |
|---|---|
| Seats Used | Members vs subscription limit |
| Active Devices | Connected extension installs |
| Recent Activity | Latest member actions |
<!-- TODO: Screenshot of team dashboard -->
Seat Alerts
When your team exceeds the subscription seat limit:
- ⚠️ A warning banner appears on the dashboard
- The banner shows how many seats you're over
- Quick action buttons to upgrade or manage members
This can happen when:
- Your subscription downgrades
- More members join than expected
- Trial period ends
<!-- TODO: Screenshot of seat overage alert -->
Resolving Seat Overages
Option 1: Upgrade Subscription
- Click "Upgrade Subscription" in the alert
- Select a plan with more seats
- Complete checkout
Option 2: Remove Members
- Click "Manage Members" in the alert
- Review your member list
- Remove inactive or unnecessary members
Inviting Members
You have three ways to add team members:
1. Individual Invitation
Best for: Specific people you want to onboard now
- Go to Members
- Click Invite
- Enter their email and role
- They receive an email invitation
2. Bulk Invite
Best for: Onboarding multiple people at once
- Go to License
- Click Invite by Email
- Paste a list of email addresses
- Review and send
See: Bulk Invite
3. License Keys
Best for: Self-service onboarding, contractors
- Go to License → Manage License Keys
- Create individual or domain keys
- Share keys with users
- They claim keys to join
See: License Keys
Managing Members
View Members
Go to Members to see:
- All active team members
- Their roles and permissions
- When they joined
- Pending invitations
Change Roles
- Find the member in the list
- Click the menu icon
- Select Change Role
- Choose the new role
Available roles:
- Member — Standard access, can use the extension
- Owner — Full admin access, can manage team
Remove Members
- Find the member in the list
- Click the menu icon
- Select Remove
- Confirm the action
Removed members:
- Lose access immediately
- Extension deactivates on next sync
- Their seat is freed up
Device Management
Each team member can connect unlimited devices. Admins can monitor and manage devices:
View Devices
Each member's connected devices are visible with:
- Device name
- Browser type
- Last active timestamp
- Connection date
Rename Devices
Users can rename their own devices for easy identification:
- Click the edit icon next to the device name
- Enter a new name
- Press Enter or click the checkmark
Deactivate Devices
Single Device:
- Click the trash icon next to the device
- Confirm deactivation
All Devices:
- Click "Deactivate All" in the devices section
- Confirm the action
- All devices are signed out
Deactivated devices need a new activation token to reconnect.
See: Extension Connection
Activity Monitoring
Track team activity from the License page:
- Recent license changes
- New device activations
- Member joins/leaves
Best Practices
Regular Cleanup
- Review members quarterly
- Remove inactive accounts
- Deactivate unused devices
Documentation
- Document your onboarding process
- Share license keys securely (not in public channels)
- Keep a record of who received keys
Communication
- Notify members before making changes
- Announce new features and updates
- Provide support contact info
Permissions
| Action | Member | Owner |
|---|---|---|
| Use extension | ✅ | ✅ |
| View own devices | ✅ | ✅ |
| Manage own devices | ✅ | ✅ |
| View team members | ❌ | ✅ |
| Invite members | ❌ | ✅ |
| Remove members | ❌ | ✅ |
| Create license keys | ❌ | ✅ |
| Manage billing | ❌ | ✅ |
FAQ
How many seats do I have?
Check your subscription details on the Billing page, or view "Seats Used" on the dashboard.
Can I transfer ownership?
Yes, contact support@snutils.com to transfer team ownership.
What happens to data when I remove a member?
Their personal settings and data are retained but no longer synced. They can export data before being removed.
Can removed members rejoin?
Yes, if you invite them again or give them a new license key.