Slash Switches

Slash switches are small flags you add after a command to change what it does.

Example:

/incident vpn -s -p

/incident = base command
vpn = search term
-s and -p = switches that modify behavior

Switch Categories

Most switches fall into one of these groups:

Type	What It Does	Example
Filter switch	Adds a filter condition	`-a` for active records
URL switch	Adds URL params	`-p` to keep filters pinned
Sort switch	Adds ordering	`-ud` for updated desc
Action switch	Opens related targets	`-t` for table definition

Common Everyday Switches

In below example /p is a command for the sys_properties table.

Command	Result
`/p -n`	Open a new record
`/p -t`	Open table definition
`/p -r`	Open a random record
`/incident vpn -s`	Search in current scope
`/task -p`	Keep filter pinned in list

Time-Based Switches

Time switches let you query records by age.

Syntax:

-<type><number><unit>

Types:

-u updated in the last...
-c created in the last...
-uc updated or created in the last...
-um updated by me in the last...

Units:

s seconds
m minutes
h hours
d days
w weeks
M months
q quarters
y years

Examples:

Command	Result
`/incident -u5d`	Updated in last 5 days
`/task -c3h`	Created in last 3 hours
`/incident -uc15m`	Updated or created in last 15 minutes
`/sys_script -um1w`	Updated by me in last week

Combining Multiple Switches

You can chain switches in one command:

/br myRule -u2d -s -p

That means:

search for myRule
only records updated in the last 2 days
limit to current scope
keep filter pinned

Headless Switches

You can use switches without a table command by starting with /-. The switch applies to the current list or form table.

Command	Result
`/-a`	Filter current list to active records
`/-c3h`	Filter current list to created in last 3 hours
`/-a -c1d`	Active records created in the last day

Inline Field Filters

Use the -field:value syntax to quickly filter any field by "contains" without defining a custom switch. This works both headless and with table commands.

Command	Result
`/-name:david`	Current list where name contains "david"
`/sys_user -name:david -a`	Active users where name contains "david"
`/incident -short_description:vpn -c1d`	Incidents with "vpn" in short description, created in last day

The field name must match the actual ServiceNow column name (e.g. short_description, not "Short description").

Custom Switches

Need custom behavior? You can define your own switches in the Switches tab on the Manage page (gear icon in the popup header, or /manage).

For the legacy JSON format, you can also edit switches under Settings > Advanced on the Manage page. See Custom Commands for details on the legacy JSON editing workflow.

Legacy JSON Examples

If you are using the legacy JSON format under Settings > Advanced, here are some example switches:

{
    "s": {
        "description": "Current Scope",
        "value": "^sys_scope=javascript:gs.getCurrentApplicationId()",
        "type": "encodedquerypart"
    },
    "p": {
        "description": "Filter Pinned",
        "value": "&sysparm_filter_pinned=true",
        "type": "querypart"
    },
    "t": {
        "description": "View Table Structure",
        "value": "sys_db_object.do?sys_id=$0&sysparm_refkey=name",
        "type": "link"
    },
    "pi": {
        "description": "Pop In - Open in full UI",
        "value": "/nav_to.do?uri=",
        "type": "prepend"
    }
}

Full variable reference: Variables & Helper Methods