Installing SN Utils

How to install the SN Utils browser extension on Chrome, Firefox, Edge, Safari, and other browsers.

Install the Extension

The easiest way to install is via the install page — it detects your browser automatically and recommends the right version.

Go to the Install Page →

Supported Browsers

BrowserSupport
ChromeFull support (recommended for all Chromium browsers)
EdgeFull support
FirefoxFull support
SafariSupported (Node Switching and InstanceTag not available)
Opera, Brave, ArcUse the Chrome version

VS Code Integration

Which Version to Install

Choose the right version based on how you access your ServiceNow instances:

  • Normal version - Use this if all your instances are accessible via *.service-now.com
  • OnPrem version - Use this if any of your instances use a local or custom domain like sn.acme.com

The codebase for all versions is identical, so you won't miss any features regardless of which version you choose.

Troubleshooting

If you see the message "SN Utils does not run on the current page!", you are likely using the standard extension on a non service-now.com domain. See: