Pro Subscription

SN Utils Pro gives you full access to all productivity features for ServiceNow development.

Pricing

Pro is priced per user per year — purchase 1 to 50 licenses. See pricing for current rates.

For larger deployments or special use cases, please contact sales@snutils.com.

What's Included

Every Pro subscription includes:

• Cloud sync & backup
• Unlimited ServiceNow instances
• Priority support
• Code snippets library
• Custom shortcuts
• Unlimited devices per user — use on all your browsers and machines
• Buy 1–50 licenses per subscription for team purchases

Purchasing

During Onboarding

New users are guided through the payment flow during onboarding:

1. Sign up for an account
2. Verify your email
3. Complete payment via Stripe

From the Dashboard

Existing users without a subscription can upgrade from:

1. Go to Billing
2. Select your plan
3. Complete checkout

Managing Your Subscription

View Subscription Details

From your Billing page, you can see:

• Current plan and status
• Renewal date
• Payment history

Update Payment Method

1. Go to Billing
2. Click "Manage Subscription"
3. Update your payment details in the Stripe portal

Cancel Subscription

1. Go to Billing
2. Click "Manage Subscription"
3. Select "Cancel" in the Stripe portal

Your access continues until the end of the current billing period. No partial refund is issued for the remainder of the period, unless you are within the 14-day refund window. For full cancellation terms, see our Service Terms.

Payment Methods

We accept:

• Credit/Debit cards (Visa, Mastercard, Amex)
• PayPal
• Apple Pay
• Google Pay

Checkout uses the regional price shown before payment. Customers in the eurozone are charged in EUR without a foreign-currency conversion.

All payments are processed securely by Stripe.

Invoices & Receipts

Stripe automatically sends invoices to your registered email after each payment. You can also access invoices through the Stripe customer portal.

FAQ

Can I get a refund?

You can request a full refund within 14 days of your initial purchase — no questions asked. Contact support@snutils.com with your order details.

For full details on refund eligibility, consumer rights, and how refunds are processed, see our Refund Policy.

What happens when my subscription expires?

• Extension continues to work in offline mode
• Cloud sync and backups stop
• You lose access to the web dashboard
• Your core settings are preserved
• Custom commands, shortcuts, switches, and content packs stop working — they are removed from your device but remain linked to your account. Re-subscribing restores everything automatically via cloud sync
• Re-subscribe anytime to restore full access

It is not our goal to lock anyone out of their data. If you have questions about your commands or other content after your subscription expires, reach out to support@snutils.com and we'll help you out.

After your paid period expires, your account reverts to the Free plan. For more on what's included in each plan, see Free vs Pro.

Expiration Reminders

We'll send you email reminders before your subscription expires:

Reminders include a direct link to renew your subscription.

Can I share my subscription?

Each Pro license is assigned to one individual and cannot be shared. You can, however, use your license on unlimited devices and browsers.

For teams of 1–50 a single buyer can purchase Pro licenses directly here. Larger teams (or any size that needs an invoice instead of a credit card) should use /buy-seats — see Multi-Seat Purchasing & Quotes. Each team member receives their own personal license and activates it on their own devices.

Do you offer discounts?

Yes — bulk discounts are applied automatically on the /buy-seats quote flow (5 % off from 10 seats, 10 % off from 25, 20 % off from 100). See Multi-Seat Purchasing & Quotes for the full pricing table and the procurement-friendly invoice flow. For 500+ seats or special use cases, please contact sales@snutils.com.

Is the Free plan really free?

Yes. The Free plan includes the core SN Utils productivity tools at no cost. For details on what each plan includes, see our Fair Use Policy.

Related Documents

• Refund Policy — Refund eligibility, consumer rights, and how to request a refund
• Service Terms — The legally binding terms governing your subscription
• Fair Use Policy — What each plan includes and how the model works
• Privacy & Data Processing — How we handle your data