Favicon Badge & InstanceTag

Visual instance identification features to help you distinguish between multiple ServiceNow instances.

When working with multiple ServiceNow instances, it's easy to lose track of which instance you're on. Favicon Badge and InstanceTag help you visually identify instances at a glance.

Favicon Overlay

Configure a favicon badge in the Settings tab. This overlay applies to all tabs of a specific instance.

Favicon badge

Configuration options:

  • Background color
  • Text (maximum 3 characters) - without text, the badge is not visible
  • Badge size slider
  • Font size slider

The badge uses the tinycon.js library and has some limitations.

InstanceTag

InstanceTag is a draggable tag that helps identify the current instance.

Enable via: Enable InstanceTag

InstanceTag and Favicon badge

Features:

  • Auto-shows on any instance you visit (when enabled)
  • Picks a default color based on instance name
  • Label defaults to instance name
  • Draggable along left, bottom, or right edge

Controls:

  • - Drag handle to reposition
  • - Opens settings side panel (CTRL/CMD-Click hides tag on current instance)
  • - Configurable button that runs a slash command (defaults to /tn for click, /vd for SHIFT-click)

Customization:

  • Double-click the label to run a configurable command (default: /pop)
  • Change text, font size, color in the side panel settings

To re-enable a hidden tag, use the side panel switch or slash command /itt.

Current Limitations

InstanceTag is actively being improved:

  • Working to support all browsers (side panel behavior differs in Safari and some Chromium browsers)
  • Planning to integrate Side panel and Favicon features into one UI
  • Improving positioning options